Aviso de privacidade
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://firmavanca.com (Firmavança).
The following principles will be upheld:
Queremos que você possa tomar decisões informadas sobre como seus Dados Pessoais são utilizados e tratados. Para isso, usamos diversos métodos e procedimentos para fornecer informações claras e relevantes. Se entendermos que você precisa de detalhes específicos, iremos compartilhá-los com você no momento adequado. Também teremos prazer em responder a quaisquer dúvidas sobre nossas práticas relativas a dados, controles da conta ou quaisquer limitações de serviço aplicáveis.
1. O âmbito?
This policy explains the types of Personal Data that Firmavança collects about individuals, as well as how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly request or collect information from anyone under 18, nor do we knowingly allow them to use our services. If we discover that we have collected information about a child, we will delete it as soon as reasonably possible.
2. Que dados pessoais mantemos sobre você?
Ao acessar nosso serviço ou canais de atendimento, ou ao visitar nosso site, coletamos Dados Pessoais. Em alguns casos, podemos solicitar que você os forneça. Em outros, coletamos Dados Pessoais ao analisar como você utiliza nossos Serviços ou canais de atendimento, ou quando parceiros terceiros compartilham suas informações conosco.
3. You are not required to disclose personal data to the company, and there are no consequences.
However, you are not required to provide us with any personal data. In certain circumstances, choosing not to provide certain personal data may limit our ability to provide the services or prevent users from accessing the website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:
This includes information from your online activity records and traffic data (including your IP address, access date and access time), your language, software crash logs, browser type, and details about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparency and reasons for processing your personal data
The Company processes your Personal Data for the purposes described in this section, using transparent data processing and security practices.
The Company uses Personal Data about you only when there is a clear and appropriate reason. The following explains when the Company may process your Personal Data:
- You have given your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we may transfer it to a third-party trading platform.
- A Empresa ou um terceiro poderão ter de tratar dados para atender a interesses legítimos. Por exemplo, isso poderá ser necessário para melhorar os Nossos Serviços ou defender ações judiciais.
- Processing follows clear service standards.
Contact us by email for more details about how we process information and the measures used to protect it.
Below is a summary of the reasons why we may use the information you provide, including relevant purposes related to the account, service, and security involving Personal Data.
Âmbito, Transparência
1. A seu pedido, poderemos coletar seus Dados Pessoais e compartilhá-los com prestadores de serviços terceiros para ajudá-lo a acessar serviços de negociação digital. Faremos isso somente quando você nos solicitar a organização desse acesso.
Você consentiu com o tratamento dos seus Dados Pessoais para uma ou mais finalidades.
2. We may need Personal Data to respond to your requests, questions, or concerns about the Services.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
3. Os Dados Pessoais são tratados apenas quando necessário para apoiar a gestão da conta, a segurança da plataforma e atender aos requisitos de serviço claramente indicados.
Para assegurar serviços de conta seguros e confiáveis, o tratamento é necessário.
4. Para melhorar os Nossos Serviços. Podemos utilizar Dados Pessoais para melhorar os Nossos Serviços. Isso inclui, entre outras coisas, relatórios de falhas e mau funcionamento que coletamos no âmbito dos Serviços.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
5. To prevent fraud and misuse of our services
The processing is necessary for the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of Our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de terceiro.
7. We conduct analyses, including statistical analyses. To support decisions on various matters, we use a range of analytical techniques, including statistical methods.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
8.
Para proteger nossos ativos, direitos e interesses, bem como os de terceiros, estabelecemos processos para exercer e defender direitos em juízo.
Podemos tratar Dados Pessoais quando necessário para proteger nossos direitos, interesses e ativos, ou os de terceiros, conforme os acordos, condições, termos e políticas aplicáveis.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these circumstances, we will provide those platforms with the Personal Data you have made available to us. Their use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may give the Company access to resources that help it refine and improve the products and services offered to customers.
Where necessary to safeguard the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with potential investors, buyers, or financiers of the Company or another group company when a relevant transaction is being considered. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and third-party services
Podemos utilizar serviços de terceiros, como empresas que exibem publicidade em nosso site ou prestam serviços de análise. Essas empresas também podem utilizar cookies ou tecnologias semelhantes.
Cookies são pequenos arquivos de texto armazenados no seu dispositivo quando você visita ou acessa o site. Os cookies coletam informações sobre suas preferências e hábitos de navegação para melhorar sua experiência de usuário, lembrar suas escolhas e adaptar produtos e serviços que possam ser de seu interesse. Os cookies também são utilizados para fins estatísticos e analíticos.
Alguns dos cookies que utilizamos são cookies de sessão. Eles são armazenados temporariamente no seu dispositivo e permanecem nele por um curto período, até que você feche o navegador. Outros cookies são persistentes. Os cookies persistentes permanecem no seu dispositivo por um período após o fechamento do navegador. Eles ajudam o site a reconhecê-lo como usuário recorrente e facilitam seu retorno e uso do site.
Categorias de cookies:
We may use them for their intended purpose:
1. Os cookies são essenciais para o site
Estes cookies são necessários para acessar as funcionalidades que você solicitou e navegar em nosso website. São utilizados para fornecer as informações, produtos e serviços que você solicitou.
Também são necessários para que seu dispositivo baixe e transmita dados em fluxo. Isso permite que você navegue pelo website, use suas funcionalidades e retorne a páginas visitadas anteriormente.
Os cookies coletam dados pessoais, como seu nome de usuário e a data do login mais recente, para confirmar que você está conectado ao site. Os cookies de sessão são excluídos quando você fecha o navegador.
2. Cookies funcionais
Os cookies nos permitem reconhecer você sempre que visita nosso site e lembrar suas configurações e preferências.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de desempenho
We use cookies to collect statistical data on website performance and help improve it. They also allow us to analyze how our website is used.
Os cookies armazenam dados anônimos que não se associam a uma pessoa natural identificada ou identificável. Alguns são excluídos quando você fecha o navegador, enquanto outros podem permanecer armazenados no seu dispositivo por tempo indeterminado.
Os cookies estão bloqueados ou foram removidos
Para bloquear ou remover cookies, você precisa alterar as configurações do seu navegador. Abaixo, há links para ajudar nesse processo em alguns dos navegadores mais usados.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
No entanto, observe que algumas ou todas as funções e funcionalidades do Website poderão não funcionar como esperado caso isso aconteça.
ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. How we retain your personal data
The Company will retain the Personal Data concerning you for as long as necessary to fulfill the purposes for which it is processed, as described in this Policy, or for a longer period when necessary to support account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you agree, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we retain to ensure it remains necessary.
9. Transferências de dados pessoais para país terceiro ou organização internacional
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company adopts appropriate measures to safeguard the Personal Data you provide and help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all persons residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and appropriate controls designed to protect information throughout the transfer process.
- The transfer is carried out under a clear agreement between public entities or competent authorities, with transparent terms, defined controls, and service standards.
- The transfer was carried out under established data protection clauses and security practices designed to support the responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect data when it is processed across borders.
The Company can provide details about the security measures used to protect your Personal Data when it is transferred to third countries or international organizations. To request this information, please email info@firmavanca.com
10. Segurança dos dados pessoais
Adotamos medidas organizacionais e técnicas adequadas para proteger os Dados Pessoais. Essas medidas foram projetadas para reduzir o risco de destruição acidental ou ilícita, perda, alteração ou acesso não autorizado.
No entanto, não podemos garantir que os seus Dados Pessoais permaneçam seguros ou livres de erros em todos os momentos. Não nos responsabilizamos por perdas intangíveis, incidentais ou consequenciais decorrentes do uso ou da divulgação de Dados Pessoais, incluindo divulgações causadas por erros de transmissão, acesso não autorizado por terceiros ou circunstâncias fora do nosso controle razoável.
Em determinadas circunstâncias fora do nosso controle, poderemos precisar compartilhar Dados Pessoais sobre você com terceiros, como prestadores de serviços ou autoridades públicas. Nesses casos, não podemos controlar as medidas de segurança aplicadas por esses terceiros aos seus Dados Pessoais.
Os Dados Pessoais não podem ser transmitidos pela internet com segurança absoluta. A Empresa não pode garantir a segurança dos Dados Pessoais que você nos transmite online.
11. Links to websites operated by third parties
Nosso site pode disponibilizar links para sites e aplicativos de terceiros. Esses sites e aplicativos operam de forma independente e não são controlados pela Empresa. Não somos responsáveis pela forma como coletam ou tratam Dados Pessoais, e esta Política não se aplica a qualquer atividade realizada por meio deles.
Antes de acessar ou utilizar qualquer site ou aplicativo de terceiros, recomendamos que consulte a respectiva política e práticas de privacidade. Também sugerimos que as avalie cuidadosamente antes de fornecer quaisquer Dados Pessoais.
12. Alterações a esta Política
Before accessing or using third-party websites or applications, we recommend reading their privacy policies. We also suggest considering carefully before providing them with any Personal Data.
13. Seus direitos sobre seus dados pessoais
You have the right to ask us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to information you provide and to other Personal Data concerning you. You may request to exercise your rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of third parties. If a request could prejudice another person’s rights or freedoms, the Company may refuse to comply with it or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask for incomplete Personal Data concerning you to be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your situation, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply when processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims in judicial proceedings.
Restrictions on processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or unless it is necessary for the establishment, exercise, or defense of legal claims in judicial proceedings, to protect another person’s rights, or to address an important matter of public interest in the European Union or a Member State.
Right to data portability
When processing is automated and based on your consent or on a contract with you, you may request the Personal Data you provided to the Company in a structured, commonly used, machine-readable format.
You may also ask for your Personal Data to be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you when the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defense of legal claims in judicial proceedings.
In relation to direct marketing, you may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time for Our processing of Personal Data about you. This will not affect the validity of processing carried out based on your consent before it was withdrawn.
You may submit a complaint directly to Us using the contact details provided below.
We seek to handle privacy matters clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State law may limit the rights concerning your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will notify you of any extension and explain the reasons for it.
Unless otherwise provided in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person’s identity.